Report on HSBC Experience Essay Example | Topics and Well Written Essays - 2000 words

Report on HSBC populate - Essay ExampleThis position came with the role of ensuring the clients served are fully satisfied in their queries. None of the clients was to ware unanswered questions upon visiting the desk occupied. As a result, one of the things needed to in order to perform in effect the role was ensuring that information was on the fingertips. The jobs tasks included helping the clients fill loan forms, possibility accounts, offering professional advice as well as guiding the clients through the online transactions. The duties that came with this job included fortune clients, selling company products, responding to customers phone queries. Besides serving clients at the customer care desk, the position entailed promoting the products by working with a group of salespeople every one weekend per month. Other weekends duties involved compiling the sales reports and customers comments. Every day there would be a meeting where each police officer was expected to give the ir experiences in their respective roles. These duties needed the highest portrayal of professionalism since many of the clients came from high social classes. The duties and tasks demanded fineness and high level of ethics observation because one had to look at the clients account. The translation detailing how the duties were undertaken includes that loan forms had to be filled only by the client but under the statement of the officer. The opening of the account-required the client to fill the blank spaces but confirmed and approved by the officer.